Featured Work

Bliss Heaven

An idea that taught me to think beyond the identity.

Cover photo for this customer story

Project Type

E-commerce Brand

Location

New Delhi, India

Scope

Brand Foundations

Timeline

5 weeks

The brief

I wanted to experience the entire process myself rather than approaching branding as an exercise in isolation.

That meant deciding what to sell, who it was for, how the brand should be positioned, how it should look and how the pieces would come together into an online store.

What I made

I developed the brand and ecommerce experience from the ground up.

I worked through the product concept, positioning, visual identity, store and launch — making decisions across the different parts of the business rather than treating them as separate design problems.

It was my first opportunity to see what happens when an idea leaves the portfolio and has to meet an actual customer.

A photo from this project (3 of 3)
A photo from this project (3 of 3)
A photo from this project (1 of 3)
A photo from this project (2 of 3)

The Result

It didn't become a sustainable business.

The brand launched, but it didn't generate the traction I needed to make the business work.

It showed me that a good-looking brand isn't enough. The strategy, product, audience, offer, distribution and business model all have to work together.

A portrait of the client who gave this quote

A note on the work

Bliss Heaven

Bliss Heaven changed how I approach projects now. I'm much more interested in the decisions underneath the identity — what is being built, who it's for, why someone would choose it and how the different pieces need to work together.

See the idea in action

Have something worth building?

Tell me a little about what you're working on, where you are with it, and what you think the brand needs. I review every enquiry personally and take on a small number of projects at a time.

  • A photo from one of your projects (1 of 9)
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  • A photo from one of your projects (6 of 9)
  • A photo from one of your projects (7 of 9)
  • A photo from one of your projects (8 of 9)
  • A photo from one of your projects (9 of 9)

Have something worth building?

Tell me a little about what you're working on, where you are with it, and what you think the brand needs. I review every enquiry personally and take on a small number of projects at a time.

  • A photo from one of your projects (1 of 9)
  • A photo from one of your projects (2 of 9)
  • A photo from one of your projects (3 of 9)
  • A photo from one of your projects (4 of 9)
  • A photo from one of your projects (5 of 9)
  • A photo from one of your projects (6 of 9)
  • A photo from one of your projects (7 of 9)
  • A photo from one of your projects (8 of 9)
  • A photo from one of your projects (9 of 9)

Have something worth building?

Tell me a little about what you're working on, where you are with it, and what you think the brand needs. I review every enquiry personally and take on a small number of projects at a time.

  • A photo from one of your projects (1 of 9)
  • A photo from one of your projects (2 of 9)
  • A photo from one of your projects (3 of 9)
  • A photo from one of your projects (4 of 9)
  • A photo from one of your projects (5 of 9)
  • A photo from one of your projects (6 of 9)
  • A photo from one of your projects (7 of 9)
  • A photo from one of your projects (8 of 9)
  • A photo from one of your projects (9 of 9)